Privacy Policy

Customer will receive a call from Immaculate claims regarding their diesel emissions claim.

Safeguarding your privacy is our topmost priority. We are committed to protecting your privacy and ensuring your personal information is handled securely and in compliance with the General Data Protection Regulation. This privacy policy outlines how we collect, use, disclose and protect your personal data when you visit our website and use our services. By using our website and services, you agree to the collection and use of your personal information according to this privacy policy.

What Data We Collect

When you visit our website or use our services, we may collect and process your personal information, including:

Personal information: Your name, email address, phone number, postal address or other contact details.
Claim information: Details of your diesel emissions.
Communication data: Information you provide when you contact us through email, phone or online forms.
Non-personally identifiable information: We may also collect non-personal identifiable information, including IP address, browser type, operating system, device information and time spent on the website.

How We Use Your Personal Information

We may use your personal information for the following purposes:

To process and manage your claim
To verify your identity and claim eligibility
To communicate with you about your claim
To comply with legal or regulatory obligations
To send marketing communications
To improve our website and services

Please note that you will receive a call from Immaculate Claims regarding your diesel emissions claim.

With Whom We Share Your Personal Information

We do not sell your personal information. However, we may share your information with the following parties:

Legal and claims processing companies that assist us with your claim.
Caim solicitors who help us process your claim.
Regulatory authorities, where sharing your information is mandatory to comply with legal obligations.
Third-party service providers that support us in operating our business.

How We Keep Your Information Secure

We implement robust security measures to safeguard your information from fraud and unauthorised access. However, no transmission of data over the Internet is 100% secure. Therefore, we cannot guarantee the security of information transmitted over the Internet. We advise you to take precautions when sharing your personal information online.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. Please read the privacy policies of such third-party websites before sharing your personal information with them.

Cooking and Tracking Technologies

Our website uses cookies and tracking technologies to enhance user experience. Cookies help us:

Recognise you when you visit our website.
Analyse website traffic and improve our services.
Provide personalised content tailored to your needs.

You can manage your cookie preferences through your browser settings. However, if you disable cookies, you may not be able to enjoy the complete functionalities of our website.

Your Rights

Under the GDPR, you have the following rights regarding the personal information we hold about you:

Right to access the copy of your personal data.
Right to request correction of inaccurate or incomplete information.
Right to request deletion of your personal data.
Right to restrict processing of your data.
Right to request your data in structured, machine-readable form.

Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time. You’re advised to visit this page frequently to stay updated with the changes in our privacy policy.

Contact Us

If you have any questions or queries about this privacy policy, please feel free to contact us.